We have an account with the Coop bank too - I was quite surprised when l saw that they’re cancelling the integration in March. As @Cweb-Nick has already mentioned, it’s going to cause problems with our finance processes.
It was really difficult for us to get an account with any bank in the first place because we’re legally registered as a co-op. We’d heard good things about Metro Bank but our lack of info on Companies House meant we couldn’t proceed with the application. Coop bank has been OK from a service perspective, but the online banking site is a shocker. The UX is really out of date and not intuitive at all, we were all quite surprised when we saw how bad it was. @shaun if you’re ever in need of a user tester/want more detailed feedback, I’d be happy to help.