Apologies if this has already been posted but may affect your own clients, or be an opportunity for a quick response to pick up new ones.
Upcoming Termination of Email and Hosting Services from the registrar Domains.coop
We have recently been informed by our service provider that, as of 1st May 2020, all Email and Hosting products, including website builders, are to be discontinued and will cease to function as of this date. This includes all free email addresses offered with domain registrations. We are sincerely sorry for this abrupt change and are ready immediately to assist with the transition of those services to the best-suited registrar within our global network of domain registrars.
You can refer to the notification we put on our website last week for more information:
Before this date (1st May 2020) you will need to source new Hosting, Sitebuilder and Email providers to replace the existing service. We are ready to assist you during this transition. We have listed (below) other providers of the email and hosting services, from your geographical region, who you may wish to transition to…
UK: - https://www.blacknight.com/
Transferring .COOP domains
We appreciate it is more ideal for you to manage your web services under one platform, however please note it is very common for websites to have separate domain registrars and hosting providers. If you are keen to keep all your services under one roof, then you can also look at alternative .COOP accredited registrars on the below registry URL with whom you could transfer your domain name to as well as utilise their Email and Hosting solutions:
Pro-rata Refunds
We are happy to offer all clients using paid services pro-rata refunds for this abrupt termination of service. Please contact our support team to request a refund or a credit which can be applied as a discount to your next domain registration renewal.
We are sincerely sorry for this inconvenience, however we hope you can appreciate that we have tried to help you find new solutions by recommending these alternative providers. If you have any queries about this product termination, please contact our support team on support@domains.coop or via the support tab of your customer control panel.
Kind regards,
Domains.coop