Hi, I’m Stephan from the Cloudron forum. @jdaviescoates invited me to give a little help (if possible).
There are so many options to run WA. I decided to take the easy way out as a Docker installation behind a Traefik load balancer. This was my starting point → 404 File not found · Issue #452 · thecodingmachine/workadventure · GitHub
But in general, your problem seems to be a webrtc problem. Everything on the map, except the Jitsi rooms, takes place via webrtc. Have you tried it with different local networks/mobile networks or different browsers? In some crazy network situations I had some kind of similar problems with webrtc.
I know that https://play.workadventure.cloudron.io works for me. Please try if you have the same problem on this instance.
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