# Online Event - CiviCRM for Case Management: A Deep Dive into Nook

**URL:** https://community.coops.tech/t/online-event-civicrm-for-case-management-a-deep-dive-into-nook/4375
**Category:** Events
**Tags:** civicrm
**Created:** [15 April 2025 13:39 UTC](https://community.coops.tech/t/online-event-civicrm-for-case-management-a-deep-dive-into-nook/4375 "2025-04-15T13:39:27Z")
**Posts on this page:** 4
**Page:** 1

<div class="post-metadata">

### Author: ![NatashaN](https://community.coops.tech/user_avatar/community.coops.tech/natashan/32/2619_2.png) [@NatashaN](https://community.coops.tech/u/NatashaN)
#### Post date: [15 April 2025 13:39 UTC](https://community.coops.tech/t/online-event-civicrm-for-case-management-a-deep-dive-into-nook/4375/1 "2025-04-15T13:39:27Z")

</div>

[![CiviCRM](https://community.coops.tech/uploads/default/original/2X/d/dc009fc24ce4c75481ee41aea9d96965d2a8c479.jpeg)](https://www.eventbrite.co.uk/e/civicrm-for-case-management-a-deep-dive-into-nook-tickets-1302921987739?aff=odcleoeventsincollection)

# CiviCRM for Case Management: A Deep Dive into Nook

### Tuesday May 20th 3-4pm | [Register here](https://www.eventbrite.co.uk/e/civicrm-for-case-management-a-deep-dive-into-nook-tickets-1302921987739?aff=oddtdtcreator)

[CiviCRM](https://civicrm.com/) is a powerful open-source tool used by nonprofits and advocacy groups worldwide, but how well does it work for case management?

At Outlandish, we’ve been developing [Nook](https://nookcrm.com/), an open-source CiviCRM-based case management system, with funding from the Energy Saving Trust. Co-designed with community energy advisors ([read more](https://nookcrm.notion.site/)), Nook helps teams track cases, manage tasks, and report impact.

Through designing Nook, we believe CiviCRM’s potential as a case management system extends far beyond energy advice - it could be valuable for housing support, legal aid, social care, and more. We want to discuss it with you.

**Join us for an interactive session where we’ll:**

🔹 Demo Nook in action, showcasing how it supports frontline advisors in managing complex casework.

🔹 Hear from one of the energy advice organisations who have been piloting Nook for the past couple of months.

🔹 Explore the broader potential of CiviCRM for case management, discussing how open-source solutions can be adapted for different sectors.

### Who’s this event for?

- **Energy advice organisations** interested in how CiviCRM can support case management and service delivery.
- **Small organisations managing cases** (e.g. charities, advice services, membership groups) looking for a flexible tech solution.
- **Current CiviCRM users** who want to expand its functionality or troubleshoot challenges.
- **Non-profits and social enterprises** looking for open-source CRM solutions that align with their values.
- **Developers, tech agencies, and digital teams** interested in customising or contributing to CiviCRM.

**We charge a £5 deposit to get a better idea of how many people will actually attend our events. We refund this £5 within 3 working days of the event ending. If you are unable to pay please don’t hesitate to email** [**space4@outlandish.com**](https://space4@outlandish.com) **and we will register you for free.**

---

<div class="post-metadata">

### Author: ![michaelmcandrew](https://community.coops.tech/user_avatar/community.coops.tech/michaelmcandrew/32/3285_2.png) [@michaelmcandrew](https://community.coops.tech/u/michaelmcandrew)
#### Post date: [30 April 2025 12:33 UTC](https://community.coops.tech/t/online-event-civicrm-for-case-management-a-deep-dive-into-nook/4375/2 "2025-04-30T12:33:32Z")

</div>

This looks like a great event @NatashaN - would love to attend but am not currently in the UK. Let me know if there are any other ways to keep up with the project.

---

<div class="post-metadata">

### Author: ![chris](https://community.coops.tech/user_avatar/community.coops.tech/chris/32/2_2.png) [@chris](https://community.coops.tech/u/chris)
#### Post date: [30 April 2025 12:36 UTC](https://community.coops.tech/t/online-event-civicrm-for-case-management-a-deep-dive-into-nook/4375/3 "2025-04-30T12:36:05Z")

</div>

It is a online event so assuming there are no time zone problems you should be able to attend?

---

<div class="post-metadata">

### Author: ![michaelmcandrew](https://community.coops.tech/user_avatar/community.coops.tech/michaelmcandrew/32/3285_2.png) [@michaelmcandrew](https://community.coops.tech/u/michaelmcandrew)
#### Post date: [30 April 2025 13:09 UTC](https://community.coops.tech/t/online-event-civicrm-for-case-management-a-deep-dive-into-nook/4375/4 "2025-04-30T13:09:13Z")

</div>

Thanks for clarifying! and sorry 🤦‍♂️ - for some reason I thought it was in person at Space4.
