Thanks for setting up this thread @aaron
I certainly think that modelling out the two structures that you’ve mentioned above would be a good exercise for the hack, and then testing for general feeling about which people are leaning towards and which is more sustainable.
Personally I like the mission. Though I know that last year there was a lot of discussion about how to make the site more sales-oriented and customer-facing. I hope that Dama and Louise will be focussing on this a bit during their marketing/comms/branding session and so perhaps this will need some coordination with that team.
@Kayleigh and @Mateus were talking about developing better on-boarding processes too, so worth chatting with them about what the overlaps are here too.